Kitchen Docket Format
Standard Print Format
Items will be printed in the order they were entered into the POS.
Standard by Seat Numbers
Items will be printed in the order they were entered into the POS, but will have a Seat Number on each item.
Order by Print Group
If Print Groups are linked to the Departments, items printed on the Kitchen Printer will be separated by the designated groups.
Order by Print Group Accumulate Items
If Print Groups are linked to the Departments, items printed on the Kitchen Printer will be separated by the designated groups, and items that are doubled up will accumulate. Items that are doubled up which contain instructions will not be accumulated.
Order by Print Group Accumulate Items With Instructions
If Print Groups are linked to the Departments, items printed on the Kitchen Printer will be separated by the designated groups, and items that are doubled up will accumulate. Items that are doubled which contain instructions will also be accumulated.
Note that in order for doubled up Items with instructions to be accumulated, the instruction items will need to be entered in the same order for each of the doubled up items.
E.g. If Cappuccino is added with instructions of Extra Hot and Extra Choc, each additional Cappuccino that is ordered with those same instructions will require those instructions to be entered into the sale in the same order (i.e. add Extra Hot, then add Extra Choc, in that order).
If a double of the same Item is entered, but its instructions are entered in a different order, the item will not accumulate, even if the 'With Instructions' option is enabled.
Order by Seat/Print Group
Items will be grouped by Seat number.
If a seat number is not selected, they will print in the order of the Print Groups.
Order by Seat/Print Group Accumulate Items
Items will be grouped by Seat number and any double up items [without instructions] on the same seat will be accumulated. If double up items contain instructions, they will not accumulate.
If a seat number is not selected, they will print in the order of the Print Groups, and accumulate any items [that do not contain instructions]. If double up items contain instructions, they will not accumulate.
Order by Seat/Print Group Accumulate Items With Instructions
Items will be grouped by Seat Number and any double up items [including double up items with the same instructions in the same order] will be accumulated.
If a Seat number is not selected, the items will print in the order of the Print Groups, and any double up items will be accumulate [including double up items with the same instructions in the same order].
Note that in order for doubled up Items with instructions to be accumulated, the instruction items will need to be entered in the same order for each of the doubled up items. Those doubled up items with the same instructions also need to be entered against the same seat number.
E.g. If Cappuccino is added with instructions of Extra Hot and Extra Choc, each additional Cappuccino that is ordered with those same instructions will require those instructions to be entered into the sale in the same order (i.e. add Extra Hot, then add Extra Choc, in that order).
Each doubled up Cappuccino with the same instructions in the same instruction order will need to be placed on the same seat in order for it to accumulate. Doubled up items [with or without instructions] that are placed on multiple seats will not accumulate.
Note that if a double of the same Item is entered on the same seat, but its instructions are entered in a different order, the item will not accumulate, even if the 'With Instructions' option is enabled.
Order by Print Group/Seat
Items will be separated by the respective Print Groups and each item will display the seat number allocated for it.
Order by Print Group/Seat Accumulated
Items will be separated by the respective Print Groups and each item will display the seat number allocated for it, multiple items [without instructions] that are the same on each seat will be accumulated. Items that contain instructions will not accumulate.
Order by Print Group/Seat Accumulated With Instructions
Items will be separated by the respective Print Groups and each item will display the seat number allocated for it, multiple items that are the same on each seat [including multiple items with the same instructions in the same instruction order] will be accumulated.
Note that in order for doubled up Items with instructions to be accumulated, the instruction items will need to be entered in the same order for each of the doubled up items. Those doubled up items with the same instructions also need to be entered against the same seat number.
E.g. If Cappuccino is added with instructions of Extra Hot and Extra Choc, each additional Cappuccino that is ordered with those same instructions will require those instructions to be entered into the sale in the same order (i.e. add Extra Hot, then add Extra Choc, in that order).
Each doubled up Cappuccino with the same instructions in the same instruction order will need to be placed on the same seat in order for it to accumulate. Doubled up items [with or without instructions] that span across seats will not accumulate (e.g. Seat 1 - 1x Cappuccino Extra Hot Extra Choc, Seat 2 - 1x Cappuccino Extra Hot Extra Choc - this will not accumulate).
Note that if a double of the same Item is entered on the same seat, but its instructions are entered in a different order, the item will not accumulate, even if the 'With Instructions' option is enabled.
Group Instructions by Seat: Use Instruction Separator Line
By default the option Use Instruction Separator Line will be selected.
When selected (default) the docket will print a line between the two seat options.
When not selected, the line will not print and rely on the seat definitions to display the different orders.
Group Instructions by Seat/Accumulate/Separate Line (default)
Items will print by Print Group while accumulating the main menu item.
Seat Numbers will be allocated and used to group the instructions from the main menu item if they have been added during the sale.
Each instruction will be printed on a separate line from the others.
Group Instructions by Seat/Accumulate
Items will print by Print Group while accumulating the main menu item.
Seat numbers will be allocated and used to group the instructions from the main menu item if they have been added during the sale.
The instructions will also print on the same line, one after the other.
Group Instructions by Seat/Accumulate/Small Font
Items will print by Print Group while accumulating the main menu item.
Seat numbers will be allocated and used to group the instructions from the main menu item if they have been added during the sale.
All instruction items will print in a smaller font than the main item.
Group Instructions by Seat/Accumulate/Print Red
Items will print by Print Group while accumulating the main menu item.
Seat numbers will be allocated and used to group the instructions from the main menu item if they have been added during the sale.
Instruction items will print red.
Group Instructions by Seat/Accumulate/White on Black
Items will print by Print Group while accumulating the main menu item.
Seat numbers will be allocated and used to group the instructions from the main menu item if they have been added during the sale.
Instructions will print white text with black background. Only works on supported printers.
Group Instructions by Seat/Accumulate/Separate Line/Red
Items will print by Print Group while accumulating the main menu item.
Seat numbers will be allocated and used to group the instructions from the main menu item if they have been added during the sale.
All instruction items will print in a smaller font than the main item and in red.
Group Instructions by Seat/Accumulate/Separate Line/Red/No Print Groups
Items will print Standard while accumulating the main menu item.
Seat numbers will be allocated and used to group the instructions from the main menu item if they have been added during the sale.
All instruction items will print in a smaller font than the main item and in red.
Use Course Separator instead of Print Groups
This option will use a Course Separator consisting of 20x equal signs (=) instead of using the Print Group name separator to separate each Print Group on the Kitchen Docket.
This function will also affect Kitchen Dockets printed as a result of sending orders to a table from Pocket Pad/Ideal Handheld.
Note that when toggling this option on/off, Idealpos will need to be restarted for the change to affect Pocket Pad/Ideal Handheld.
To demonstrate how this function affects the Kitchen Docket, a set of Stock Items from two different Print Groups were saved to a table and the resulting Kitchen Docket was saved.
This was done while the option "Use Course Separator instead of Print Groups" was enabled, and again while the same option was disabled.
Use Course Separator instead of Print Groups - Enabled
Use Course Separator instead of Print Groups - Disabled
Print Entire Order to triggered Kitchen Printers: All Items/Sales Category
This option is available for these Print Formats - Order By Print Group, Order by Seat/Print Group, Order by Print Group/Seat, Group Instructions by Seat.
When this option is enabled with the "All Items" option selected, this option will print the entire order that was placed to all Kitchen Printers that have been triggered.
For example, there are four separate Kitchen Printers; Mains, Pizza, Pasta and Bar.
There are four items in these Sales Categories; Main [Food Sales Category], Pizza [Food Sales Category], Pasta [Food Sales Category], Beer [Beverage Sales Category].
Example 1: An order is placed that only contains a Pizza - Only the Pizza will print to the Pizza Printer.
Example 2: An order is placed that contains a Pizza and Pasta - Pizza and Pasta will print to the Pizza Printer and Pasta Printer
Example 3: An order is placed that contains a Pizza, Pasta and Main - Pizza, Pasta and Main will print to the Mains Printer, Pizza Printer and Pasta Printer
Example 4: An order is placed that contains a Pizza, Pasta, Main and Beer - Pizza, Pasta, Main and Beer will print to the Mains Printer, Pizza Printer, Pasta Printer and Bar Printer.
To prevent Food Items from being printed to the Bar Printer, the "Food" Sales Category can be selected.
When the "Food" Sales Category is selected, the system will behave the same way as described in the examples above with the exception of example 4.
Example 4 when Sales Category is set to "Food" (order is placed that contains a Pizza, Pasta, Main and Beer) - Pizza, Pasta and Main will print to the Mains Printer, Pizza Printer and Pasta Printer. The Beer item will only print to the Bar Printer.
It will print all other options selected (as detailed previously) to all printers when triggered.
Note!
The "Print Entire Order to triggered Kitchen Printers" setting does not include Ideal Kitchen Monitor printers.
Bill Format
Standard
Will print all the items from the table in the order they were entered into the POS.
Order by Print Group
This will separate the items between the different Print Groups within your database.
Order by Print Group Accumulate
This will separate the items between the different Print Groups within your database, but accumulate the same items.
Order by Seat/Print Group
This will separate each items into the relevant Seat number.
It will then group the items based on their print group within those seats.
Order by Seat/Print Group Accumulate
This will separate each items into the relevant Seat number and accumulate the items between each seat.
It will then group the items based on their print group within those seats.
Order by Print Group/Seat
This will separate the items into the specific Print Groups, and then details by Seat.
Order by Print Group/Seat Accumulate
This will separate the items into the specific Print Groups, and then details by Seat with item accumulated.
All Bill Formats - Print Discounts White on Black
This option is available for all types of Bill Format and will print discounts as white text on a black background.
This applies to % Item Discounts as well as % Sub Total Discounts.
The below examples show the Print Discounts White on Black enabled as well as disabled.